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Q: What is your turn around time?
Physical Products: Items are shipped out of Maryland, USA, and will be shipped within one week (7 business days) of your oder. You will receive a tracking number after your items have shipped.
Digital Illustrations: The average illustration is given back within 7-10 days. A message will be sent to you via email or instagram dm if more time is needed.

Q: Is my custom digital illustration going to be printed and shipped?
All custom digital illustrations will be given via email.

Q: Will my illustration print out with a good quality?
Yes! After I draw your illustrations, I upload them into Adobe Illustrator to vectorize them. Vecotorizing means that the drawing turns into a vector, which ensures a high-quality print that will not be pixelated or fuzzy!

Q: Where should I go print my custom illustration?
Many clients chose local stores like CVS, Walgreens, Target or Walmart to print their illustrations as a quality print for an afforadble price.

Q: What design tools do you use to design your products?
I use the app "Procreate" on my iPad for ALL of my work!

Q: What is your return policy?
We are currently not accepting returns; however, if there is an issue with your order, please fill out the form on our contact page or contact kristen.sew@gmail.com directly.